Shipping Policy
Shipping Policy
Processed and Shipped Next Business Day
Our goal is to process and ship your order within 1 business day of receiving and confirming it. In most cases, this means your order is packed and shipped from our warehouse within 24 hours (excluding weekends and federal holidays) after payment has been received and confirmed.
Shipping delays may occur if we need to verify discrepancies during checkout or investigate any irregularities. To help avoid delays, please make sure your billing, shipping, and contact information are accurate before submitting your order.
Orders received before 11:00 AM (EST) on a business day are generally shipped the same day. Orders received after 11:00 AM (EST) will be processed and shipped on the next business day.
We currently ship within the United States only.
If you have any questions about shipping costs, shipping methods, shipping rates, delivery times, shipping restrictions, or order processing, please contact our customer service team at +1 (305) 392-1990.
Delivery Options (United States)
Tita Italia offers the following shipping methods and delivery estimates:
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Next Business Day Air – $50.00
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Available for orders placed before 11:00 AM (EST), Monday through Thursday.
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FREE on qualifying Fresh Truffle and Caviar orders over $200.
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Standard Ground (5–8 Business Days) – $15.00
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FREE on orders over $99.00.
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Local Delivery – $10.00
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Available for deliveries within 10 miles of our warehouse.
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Minimum order: $60.00.
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Free Shipping Eligibility
Products that are individually marked as "Free Shipping" or otherwise include complimentary shipping do not count toward the minimum purchase amount required to qualify for our site-wide free shipping policy (such as Free Ground Shipping on orders over $99 or Free Next Business Day Air on qualifying orders over $200).
Only the value of products that are not already offered with free shipping will be counted toward the applicable free shipping threshold.
Example: If your cart contains $80 in products that already include free shipping and $30 in regular products, only the $30 will count toward the minimum required to qualify for the free shipping promotion.
Important Shipping Information
Orders placed after 11:00 AM (EST) will be processed and shipped on the next business day.
Fresh perishable products, including Fresh Truffles and Caviar, are not shipped on Fridays, Saturdays, Sundays, or prior Federal Holidays to prevent products from remaining in transit over the weekend.
For example, if you place an order after 11:00 AM (EST) on Thursday, your fresh order will be processed and shipped on Monday using your selected shipping method.
We do not ship to:
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P.O. Boxes
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APO/FPO addresses
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Hawaii
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Puerto Rico
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Canada
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The Bahamas
Delivery Disclaimer
While we make every effort to ship orders promptly, delivery times cannot be guaranteed due to circumstances beyond our control, including but not limited to:
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Carrier delays (UPS or USPS)
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Severe weather
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Order verification
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Unexpected transportation disruptions
If your order is time-sensitive, we strongly recommend selecting a shipping method that allows at least two additional business days before your required delivery date.
If you are unsure which shipping option is best, please contact our customer service team at +1 (305) 392-1990 before placing your order.
Perishable Products
To help maintain maximum freshness, all perishable products are shipped in insulated Styrofoam containers with ice packs specifically designed to maintain proper temperatures during transit.
We strongly recommend that someone be available to receive the package, sign for delivery when required, and refrigerate perishable products immediately upon arrival.
Additional Terms
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All prices are subject to change without prior notice.
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Product images are for illustrative purposes only. Actual products may vary slightly from the images displayed.
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Once a shipment has been accepted by the carrier (UPS or USPS), as confirmed by the tracking information, Tita Italia is not responsible for carrier delays, lost packages, or package theft after delivery.
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Processing times and shipping times may vary depending on the product. Please refer to each product page for specific processing information.
Frequently Asked Questions
What is a standard shipping policy?
A standard shipping policy explains shipping methods, shipping rates, delivery estimates, processing times, shipping restrictions, and what customers can expect after placing an order.
What are the rules of shipping?
Shipping rules usually cover order cutoff times, business days, delivery areas, shipping restrictions, carrier responsibility, and how perishable or time-sensitive items are handled.
What to put in a shipping policy?
A shipping policy should include processing times, shipping options, shipping costs, free shipping rules, delivery times, excluded locations, and contact information for customer service.
Do I actually need shipping protection?
For perishable or high-value orders, it can help to review delivery estimates carefully and choose a shipping method that arrives within your needed timeframe. Contact our customer service team if you need help selecting the best option.
Contact
If you have any questions regarding shipping, please contact us:
Tita Italia
Phone: +1 (305) 392-1990