Shipping Policy
Processed and Shipped Next Business Day
Our goal is to ship your order within 1 business day of receiving and confirming your order. Generally, this means that your order is packed and shipped from our warehouse within 24 hours (excluding weekends and national holidays) after we have received and confirmed your order and payment. Delays may occur if we need to examine discrepancies made during the checkout process or any irregularity. To avoid any delays, please ensure to carefully complete and confirm the accuracy of the information you input during our online checkout process before submitting and finalizing your order. The order has to arrive before 12 pm to be able to be shipped the same day. Delivery only to USA. If you have any questions, please call us at: +1 305-392-1990.
Delivery Times (United States Orders)
Tita Italia offers 3 shipping options for domestic orders via UPS:
- Next Business Day Air - $60.00 (For orders placed before 12 P.M. Monday-Thursday EST) FREE on orders over $200 for Fresh Truffle and Caviar
- Standard ground (5-8 Business Day) $15.00 - FREE on orders over $99.00
- Local Delivery - $10 for deliveries within 10 miles of our warehouse on minimum order $50.00
DISCLAIMER: Any online order placed after 12:00 pm EST will be processed and shipped the following business day. We do not ship out, on Friday and the weekends (Saturdays & Sundays) or on Federal holidays any Fresh item like Caviar or Truffles. For instance, if you place your order on Thursday after 12:00 pm EST, we will process and ship your order on Monday via the delivery method you have selected. Also, we do not ship to P.O. boxes or APO/FPO addresses.
Because definite delivery times may be subject to scenarios beyond our control such as order confirmation, adverse weather conditions and other carrier delays, Tita Italian cannot guarantee your package will arrive within the estimated delivery date and time. If the shipment is time-critical and you need your items by a specific date, we advise choosing a shipping method that provides at least a 2 business day grace period to account for any possible unforeseen delivery complications. If you are still unsure which shipping option is best for your order placement, please call us at +1 305-392-1990.
To ensure that we send you the freshest possible products, we ship perishable items in a Styrofoam-insulated box with ice packs. The boxes and ice packs are specifically designed to keep all perishable items safe and fresh.
It is highly recommended that someone be available to obtain the delivery, sign for the package, and immediately refrigerate perishable items upon arrival.
All prices are subject to change without prior notice. Items may appear different from pictures on website.
The order has to arrive before 12 pm to be able to be shipped the same day. Delivery only to USA. We don't ship to Hawaii, Canada, Puerto Rico, Bahamas